TDRA Issues Dh19 Million in Fines and Disconnects 9,433 Numbers for Telemarketing Violations Through June 2026

The Telecommunications and Digital Government Regulatory Authority disclosed on August 6, 2026, that it has issued 3,301 violations totalling Dh19.19 million in fines through June 2026 and disconnected 9,433 phone numbers for telemarketing violations since the launch of its crackdown in August 2024, according to The National and Khaleej Times. The authority reported that 92,748 numbers have been flagged by the public for suspected violations. The fines mark a sharp escalation from Dh3.8 million in late 2024, reflecting the TDRA's intensified enforcement of rules that mandate telemarketing permits, restrict such calls to between 9am and 6pm, and prohibit personal numbers from being used for business promotional activities. Telemarketers are also barred from making follow-up calls on the same day if a consumer declines or ends a call. Companies face fines of up to Dh50,000 and the suspension of phone services for up to 12 months for repeat offences. The TDRA reiterated in a recent reminder that personal mobile numbers are strictly intended for personal use and must not be utilised for telemarketing or business promotional activities, warning that using a personal number for such purposes may result in regulatory action and applicable penalties. The authority stated that it continues its efforts to combat unwanted marketing calls, promote compliance, and protect the privacy of individuals. The exponential rise in penalties highlights the authority's unwavering commitment to cleaning up the telecommunications landscape and ensuring a nuisance-free environment for all UAE residents.